Orders are processed with 48 hours unless you requested express shipping. You will receive a notification email along with a tracking number when it ships. If the delay is longer than the estimated delivery given, please contact our support team.
Yes, but we need to be notfied on the same day in order to guarantee the change. Please email email@example.com for assistance with this.
As soon as the return is delivered, we issue the refund. The refund should appear in 5-7 business days.
Let us know and we will quickly make sure that it is exchanged for a new one.